[Resolved] Samsung India — Facing display flectuate and lining issue & nothing response from service center | |||
Mobile phone J7 2016 I had purchased SAMSUNG J7 2016 mobile phone. within a few months i am facing display flectuate and lining issue its very bad experiance for me. i am very shocked how can this problem bcoz i am regular user for samsung last 4-5 years but never face any issue. I request to company Superior person replace my phone becoz i cant use repair phone either i never never purchase samsung phone in future. Samsung is my first choice and i also user long time... i had visited the customer service center, they checked the phone and said you have to submit your phone than will have to place the order and will call once the parts arrived. but its more than 2 months and still not received the call from the service center. i had visited the service center office 8 to 9 times, always he tell me please come after 1 week, from 1st day when we submit the phone in service center, but still the problem is not solved. approx one and half month left my mobile kept in service center. Hope to see that my phone problem will be solved at the earliest. I request you please do not buy Any samsung Device in future. if you search in google many of buyer are facing this same problem.and samsung company does not take any action Regarding this matter . samsung sale our product to consumer once than after he forget about warranty which he promise to hs buyer. My job Sheet No, [protected] email : [protected]@gmail.com Was this information helpful? | |||
Feb 25, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 25, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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