Samsung India Complaints & Reviews

Iam a regular user of samsung handsets...its been 10 years! In april month i purchased samsung s6edge and since that iam facing display problem as it has already gone to service center for screen service (twice) but no postive response same problem is occurring again and again...as my handest is in warranty period so kindly replace with the new one. Please its a deemed request to you kindly take action as soon as possible.

Thanking...

I have given my j2 mobile on 5/12/2016. There is no response regarding repair my bill no [protected]. Service center people are telling for refund provide documents i didn't have that time to wait. Reference no is [protected], i don't need any refund please provide new hand set & i will bare charges for damage parts. I am thinking to buy samsung tv, if no response i will choose another product. I have given time till december 29 2016, again...

+++++++++++++++++++++++++++++++++...Samsung refrigerator gasket got damge with in the 2 months of purchase period. When we called dealership they have asked additional 1000 rupees for replacement though it is comes under warranty & later they come down to 677 rupees. Samsung certified dealer has very poor response bokaro and it seems they are fully money minded. Samsung enginner and reliance are fixing the match with customer, how to cheat...

Dear Sir
Please refer my complaint pending since 2nd Nov 16. The automatic response received from Samsung is as under --
Quote
[protected] Forwarded message[protected]
From: "https://www.consumercomplaints.in"
Date: 2 Nov 2016 19:49
Subject: Samsung India Complaint Status Update [ID: 1418879]
To:
Cc:
Greetings. Your complaint has been forwarded to Samsung India Electronics Pvt. Ltd. customer...

Respected sir/ madam

i mr. Lalit sharma i have purchased samsung galaxy a9 pro mobile at rs.32500/- on date-10/12/2016 on same date i got heat issue in mobile and on date-12/12/2016 i have gone to samsung service center mira road east -401107 for deo they told me we will keep the mobile for one day to chek and we will give deo and second date i gone to service center again they told me your issue has been solved but i checked...

Dear Samsung Team,
I bought Samsung mobile Model Samsung Galaxy J7 SM, Model Code: SM-J700FZDDINS & Serial Number: RZ8GC19ALYR on 5th January 2016 & on 26 September 2016 due to some internal issues, I submitted product to your Authorized Service Centre: MASTERCARE SERVICES (2nd Floor, Shop 201, Market Lane, Borivali West, MUMBAI 400092 Tel. [protected]). Then after one month they ask me for exchange or refund, I agreed for Refund then...

Hi,

I purchased a LED T.V 2.5 years back and 2 months back it didnt switch on.People from Samsung team repaired the T.v and changed the SMPS board for around 4000 and 750 service charge.Within 2 weeks the mother board and the display has gone and they are asking for 25000 and 750 again for service charge.The cost of the T.V is around 30000 and the parts i am about to change is more than the cost of the T.V.Within 3 years all...

Samsung India — Irresponsible and negligence in service of samsung

FINAL- REMINDER

P.S.: IN WARANTY PERIOD, SAMSUNG REFUSED TO PROVIDE THE SERVICE OF MOBILE WITH NO CHARGES, We are suffering physical and mental agony and harassment due to irresponsible and negligence in the service of SAMSUNG, which could not be compensated in the terms of money, so look into this matter seriously, otherwise I will compelled...

Sub.-the complaint for ac 2 ton is not handled by your service center at valsad

I had lodged the complaint for my ac on toll free no,[protected]. The a.c. Is not working properly and giving low cooling but two persons from samsung service station came to me as engineer out of them one has no idea to open plastic cover, and regret to say that they are trying to fool me. Without my permission they took photos of invoice and...

I got 1 no duplicate refurbished smart phone on 8 from flipkart platform, biggest sale as per adv 18-21, Dec 2016, on online. This mobile during start on or off showing not the original mode, colour, start up tone also not of original samsung, i have taken the video of this fake model, moreover, LCD digitizer is refurbished, the contrast/brightness is very poor, dim, auto brightness also not working, photo etc overall quality is average,...

I purchased microwave oven on 30-04-16 Model No. MC28H5033CK. From starting it is having a problem of power off in auto mode at temp18 deg in convection mode.
Samsung service engginers have visited 5 -6 times & changed thermal sensor, thermostat, fuse, controller etc. But the problem is still unresolved. Recently service engineer came for repair and there was a minor blast in instrument. He called his colleague & changed the fuse....

Sir hum samsung galaxy j7 prime mobile 12/12/2016 ko liye aur 24/12/2016 ko kharab ho gaya av mera set service centre me hai me replacement set chahta hoon aur wo mujhe nahi de rahe hai jiske karan me national consumer helpline me comlain kiya hoon jiska docket no hai-109260 unhone mujhe ye likhne ke liye bola anyatha consumer helpline action khud lenge. mera handset bokaro telelink naam ke service centre par hai....

The cooling of the refrigerator is not much effective as it used to be previously as a result it is hampering the food kept inside. This efficiency got lessened from almost the month of November. Previously it used to have effective cooling on both the compartments but now the lower part (Refrigerator) is not cooling up much. Please repair the necessary as soon as possible as some medicines are also kept inside the fridge which well get damaged...

Dear Mr. SURESH KUMAR,

Greetings!

This is in regards to the complaint of your Samsung UA32F4000ARLXL, bearing serial # MR953PADC00706E. It is our best endeavor to provide you with impeccable product experience at Samsung.

Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products.br...

Respected sir/madam,
I gave my samsung galaxy s3 phone for repair ( power button not working ) on 16/12/2016. The service centre people sent me a message on 24/12/2016, saying phone is ready to be collected . When i went there, i got my phone . To my suprise they had flashed my phone data without my permission resulting in loss of my personal and important messages and photos . When i asked them, they did not reply properly . And...

Dear all,

I have purchased one samsung galaxy s7 edge (Samsung handset with model number - sm-g935fzduins and serial number - rz8h70lcgbx). Relevant documents are attached for your quick ref. Unfortunately, display got damaged due to accident. On 13/09/2016 i contacted service center for resolution. Service centre took the case advance from me for the estimate and cash as an advance (I asked for credit card payment however...

I purchased samsung premium handset galaxy s7 edge on 10th september. After using heating, hanging and pink screen problem arrised. When I visited samsung okhla service centre on 20th december 2016 they checked it and said me the motherboard is faulty. After checking it more samsung executive told me the camera is also faulty, so the motherboard and camera has to replaced. I submitted the handset to service centre and they given my handset...

Hi,

I brought samsung galaaxy J7 0n 04/03/2016.
IMEI/Serial No. [protected]. I am getting problem in display it flikers .
I have visited sansung service center of lalbag branch -400012 for two times
they say that they have changed display but problem is not solved.
I have given the mobile again.
I asked them about replacement policy they said they have no such policy.
Pls help...

I have a problem with my mobile, its a Samsung galaxy A8. Sunday it stopped working automatically, I went to Samsung shop from where I bought it(DADAR west). Their those people asked me to go and show it in Samsung service center(DADAR east) and I did the same. They opened my mobile and took charges from me but it didn't work, problem didn't get resolved. And asked me show it to mobile insurance people(Daily apps-An insurance company). On...

I rajesh patel a citizen of mumbai, writing this letter to inform you that my samsung mobile cell phone on 7 pro-duos model no-sm-g600fzddins had not been getting network after insert the sim card, so on 30.11.2016, i went to the samsung customer service centre at shop d-214, shanti shopping centre thane 401107. Mumbai maharashtra, they said that the mother board is not working, and they replace a mother board as the mobile under full warranty.br...