[Resolved]  Samsung India — facing problems into mobile due to update release by samsung... unsatisfied with samsung

Address:

chandannagar, Pune, Maharashtra, 411014

Hi team,

This is rajendra tavhare. I have been using smasung galaxy a8 with no problems and also happily... Suddenly before 3 weeks i get the update on my mobile... And i did... And problems started...
1) mobile excessively heating while using or just put on internet only... (Before update there was no problem like that..).
2) mobile battery would be drain in 2-3 hours (Before that # update i was use mobile whole day (Once charged) without charging.).
3) when i m using headphone and those are samsung original headphones automatically anything happens like mobile will make calls... Or automatically starts or stop song or next song... What is happening.
4) and mobile started lagging.

I am big fan of samsung mobile. But samsung disappointed me.

If you are well tested or not sure about your updates then why would you release them... We do not expect that thing from... Huge company like samsung...

I tried every way possible samsung customer support told me to do
I called to samsung care they told me to reset your mobile setting firstly
Then second time they told me to format your device... And did both of that thing... And one more thing sansung care told me they will release on software update as soon as possible for your mobile... But samsung did'nt.
I tried all the way and finnally i decided to go for cunsumerforum

I dont know how but samsung should take care of my complaint and must do whats rightfull and needful. I still belive on samsung

Samsung should replace my mobile device

Rajendra tavhare
Serial no. Rz8g90332v
Samsung a8 3 gb
Samsung have my mobile no.