[Resolved]  Samsung India — facing same problem again and again but device getting not replaced.

Address:Hyderabad, Andhra Pradesh, 500088

I have visited samsung service center tarnaka hyderabad, 6-7 times and still facing the same problem of overheating issue not able to access any application every time. Earlier i asked them for device replacement but they denied. But i have been facing the same problem again and again although they repair every time but they are not replacing the handset. My warranty will be expired in oct 2017. If the problem doesn't resolve permanently then they will charge for it after warranty expired. Since there is mistake from samsung side then why i'll bear. They should replace it
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Sep 12, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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