Samsung India — False offer on samsung galaxy s7 edge

Address:Nagpur, Maharashtra, 440018

I had purchased samsung galaxy s7 edge in the month of may from mahesh enterprises, nagpur. At the time i purshased they told me there is an offer on this particular handset of vr gear but till today i have not received any... At the same time we had visited reliance digital they were also offer on the same product but they were giving vr gear at the time of purchased. I called up customer care... And also emailed samsung but they said the sim slot registration is different. So i want people should know samsung like big company specially mobile they just want to do their sales they are not concern about customer satifaction. And post offer it is totally fake... From two months they are simply fooling me. I visited mahesh enterprises more than 20 times but not satisfactry answer, my son forced me to purchased this mobile just because of vb gear, after purcahsing it we came to know it was post offer. It is fake offer only.
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11176
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information