[Resolved] Samsung India — fault in mobile phone not resolved and returned back saying water damage | |||
Bluetooth and hotspot of my mobile phone was not functioning properly. Therefore i submitted the phone at service center in jalgaon as it was under warranty period. They returned it after two days saying water damage and asked for repair cost of rs.2300/-. Kindly resolve my issue as i submit the fact that the phone never came in contact with water. And the phone comes under warranty therefore any charges must not be levied on me. Was this information helpful? | |||
Oct 15, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 13, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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