[Resolved]  Samsung India — faulty galaxy s7

Purchased galaxy s7 on july-2016 after 7-8 months after purchase the battery backup started reducing. And now after 1year the battery backup lasts only 2hrs max. When we visited the service center in warranty period they just had an excuse of server down. And now after the warranty is expired the service center estimated the cost of repair of 20k (Thousand). After submitting the complain to samsung they had a simple excuse that we can't any thing. The worst samsung product and more worst there service. So don't buy any costly samsung product because after the problem faced they won't help us.
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Nov 6, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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