[Resolved] Samsung India — faulty handset | |||
I recently purchased samsung galaxy s9 on installments on 25-aug-18 from noida gip mall samsung authorized showroom its only been 11 to 12 days my mobile is heating and battery is draining out, i feel i am cheated i paid rs. 58, 000/-. I called the store since i have been purchasing all my handsets from there and explained the problem they said it needs to be replaced and i need to visit service which i did only for time waste and loosing all my data my outer cover of the mobile box torn out so i am refused exchange instead they will repair and give the phone which i will be charged. Its really saddening situation i will pay the loan, i pay for repair which is not my fault i was sold faulty/ defective piece of crap. Was this information helpful? | |||
Oct 22, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 20, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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