[Resolved]  Samsung India — faulty inverter 5 star ac samsung

Address:	Kolkata, West Bengal, 700099
Website:	samsung ac

I bought samsung inverter split ac model no. 24kv5nbwkxna 2 ton s/ac on 23rd april 2016 from fairdeal international kolkata for rs.60500/- considering 10 years warranty on compressor& 5 years warranty on condenser. It got installed after 7 days of purchasing but it started giving problem on 25 th feb 2018. It was not cooling and after 15 minutes it automatically stops and start blinking led 1& led 3.
I lodged the complaint later on 26 th feb 2018, service engineer came to my house and checked my ac. On inspection he found that the thermostat sensor was faulty, he came next day and change the sensor but still the problem was not resolved. At that same day again we lodged complain in the call center and the same person has came then he was predicting that it might be the outdoor pcb breakdown. Next day another person came and replace the pcb board but still the problem was there. Next day i did same called the call center but they did the same again send another person and he change the pcb and power supply board. Now the problem is different it stops as well and the outdoor unit has totally stopped working and the indoor unit display is blinking led2 & led3. The person who came today told me that he cant solve the issue so another person will come. Now what to do? We are suffering by purchasing samsung product. I want refund or replacement.