Samsung India — Faulty mobile handset issue

Address:Bilaspur, Chhattisgarh, 495001
Website:samsung

Hello

I have purchased one new handset Samsung Galaxy A8 from Ruchi Sales, old Bus Stand Bilaspur (C.G) Store, since from the date of purchase their was a fault in the handset of restarting automatically several times a day, had gone to the store from where i have brought that handset he clearly denied to help and said that go to samsung service center, after that i had visited three times to samsung service center but the same issue was their no resolution has been done, i asked the shop keeper to replace the hand handset than he is asking to sell the same in 11000/- to him which i brought for 31000/- from him only.

i need the handset to be replaced by new handset without giving any extra amount since i have paid the full amount of the device and they have sold faulty handset to me.
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Samsung India customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

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