Samsung India — Faulty s7 edge phone delivered and not giving us replacement

Address:	Mumbai City, Maharashtra, 400025
Website:	www.samsung.com/in/info/contactus.html#

I recently bough samsung s7 edge phone... And in less then a months time the display of the phone was not working. When we contacted the company service centre they told us that there is some hardware issue with the display part of the phone. Since it was less then a month we told them for manufacturing fault they should replace the phone. We have raised the complaint to highest authority ceo's office. Firstly the team was completely irresponsible. We did not receive any reply from the team. After repeatedly following up and contacting them we got a stereo type reply that it is a company policy we donot replace the phone