[Resolved]  Samsung India — Faulty samsung double door refrigerator sold by the company

Address:211011

Samsung Model No. RT-26GCRR
DOP[protected]
Purchased Double door refrigerator .after one year of purchase started facing water leakage in the fridge.
2- Condensor bumt.
3- complaint lodged for water leakage. resolved for 10 days then again same problem started.
4-fridge stopped working. Gas changed, condenser burnt. Total bill raised for 3595. Visiting engineer suggest compressor has to be replaced..
My simple query from the company why the compressor was not replaced or suggested to be replaced when problem remains same and your engineer keep telling different story.
as the 5 year warranty crosses next month your engineer suggested to change compressor.
This is complete fraud and breach of trust by renowned company called Samsung.
Resolution expected - compressor should be replaced with no charge an water leakage problem should be corrected or replace of product.
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Jun 15, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Sir power bank mobile phone ko charge nahi kar raha hain please return or 64gb memory card bhi return karana hain
I had prebook S8 which i got on 2nd may but within1 day got failed & service center given a DOA to dealer . which later given another device S8+ due to stock not available. So my concern is how to redeem wireless charger? In my galaxy there is no such option is available. Dealer is denied to support in this situation.
From last one week my handset not works properly due to less power backup and heat up the phone automatically. kindly take back this handset and provide me fresh one. i am not satisfied with this service.

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