RS21HNTPN1 purchase date 07/08/2011 Delhi
since its a side by side fridge. so far the service enginers have not been able to find the problem or repair the fridge inspite of visiting my house on every fortnightly for the last 4 months. Many technicians have visted my home one after the another most unproffesional thing is That they visited consecutively for three day just to diagnose the problem and eventually one day they decided to replace the compressor and filled gas, after this also the fridge was not working ok i was complaning and technicians are started visiting my house back and forth it seems they were they were all tring to complete the time of warrenty of the compressor which was 3months from installation. on there recent visit on 4th april, they sudenly noticed on 104th day the technician declared that the compressor needs to be replaced again and the entire cost i have pay again which is 10000/-
Am sorry its not possible i can't pay any more now my request to the company to get my fridge repaired free of cost asap considering the weather conditions.
More over if this can not be fixed than brand like samsung must reimburse the cost or exchange what ever way is fissible to company agaist this fridge because life of such big machine could not be only 6years
My complaints which i have done can be checked on samsung customercare
Kindly revert with your plan of action at the earlier because survival in such weather not posible without fridge
Regards
Bills are attached for easy refrence
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