| Address: | Meerut, Uttar Pradesh, 250002 |
| Website: | www.samsung.com |
Hi All,
I have samsung j7 mobile. This mobile got power off automatically and did not turned on after that.
I took the mobile to samsung service center on same day that is 11 july 2016.
After 5 days samsung service center asked for documents and I submitted the document.
Then they told me that my mobile has manufacturing problem so I will get refund or replacement.
Now it has been more than 1 month and the service center is still not giving refund or replacement for my mobile.
I called up samsung customer care and asked for status of issue. They told me that my replacement request has been approved and I will get it in few days from samsung service center.
I contacted samsung service center and they are giving me run arounds and not giving proper answer or replacement or refund.
I am a job person and I require android cellphone for my day to day job work.
But from past 1 month I am not able to do my job properly.
This is costing me my job. My boss is always after me because I am not able to provide reports and all which can be done by android phone like reports apps, emails or photos etc.
I tursted samsung and purchased their product but I looks like I have been cheated by samsung.
It looks like fraud that they have given me defected mobile and now not giving refund or replacement.
I will go to consumer court if I do not get replacement or refund.
Regards
Azeem Uddin
Mob: [protected]
[protected][protected]
:::SAMSUNG DEFECTIVE MOBILE DETAILS :::
Samsung Job Sheet Number: [protected]
Samsung Ref. No.: [protected]
Model Code : SM-J700FZDDINS
Serial Number :RZ8H2183JGP
Service Type :RH
Service Centre :D K WORLD
Address :OPPOSITE M M DEGREE COLLEGE, MODINAGAR UP 201204
[protected][protected]
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