[Resolved]  Samsung India — foul odor in refrigerator

After having a samsung french door bottom freezer for approximately two years it now has a very unpleasant order inside the entire box. We have cleaned it several times to no avail. It is now permeating all thats in the box. I truly sympathize with all others who have the same problem. It is to the point we are considering throwing it out and buying another brand. Its a shame because it has been very reliable for us.
Was this information helpful?
No (0)
Yes (0)
Feb 22, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jan 18, 2018
Updated by nonickname1
After having a Samsung French door bottom freezer for approximately two years it now has a very unpleasant order inside the entire box. We have cleaned it several times to no avail . It is now permeating all thats in the box. I truely sympathize with all others who have the same problem. It is to the point we are considering throwing it out and buying another brand. It is a shame because it has been very reliable for us. I wish I could bottle this nauseous smell and send it to you. Any help will be genuinely appreciated.
Verified Support
Jan 19, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information