[Resolved] Samsung India — free wireless charger coupon and coupon code not received

Parvez Bak

from Alampur, Telangana

Address:

Kurnool, Andhra Pradesh, 518001

Repsected sir/madam,
I would like to bring to your kind notice that i bought samsung note 9 on 25th spetember. There is an offer for free wireless charger for note9 but till now we haven't got any coupon code or coupon or charger. We have also contacted tou earlier but got no response. Im sending you all the details of the phone and also attaching the invoice. Till today we have been following you and yet we didn't get any reply. I kindly request you to do the needful or else we would have to prooced legally. Sir please go through the attachments for all the details and please take action and see that it reaches as soon as possible.
Thanking you.
B. A. K parvez.

+6 photos

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Nov 21, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Oct 13, 2017

Updated by Parvez Bak The phone is note 8 and not note 9. It is samsung note 8.

Verified Support

Oct 16, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Verified Support

Oct 16, 2017