Samsung India — Free wireless charger & cover not received for new purchase of note 5

Address:

Ghaziabad, Uttar Pradesh, 201009

Dear Sir,

I purchased my samsung Note 5 mobile in the month of December-2015, I have received a message/offer to upgrade my samsung S4 to Note 5 to get a free wireless charger and Cover. I purchased the phone and received coupon to get free items but as my area pin code was not serviceable I was supposed to get a mail from Samsung to get it myself from Samsung store.

Since Dec-15, I have called 1000 times and sent mails/reminders to samsung estore and CEO office but till date there is no progress.

Can you please look into this issue to resolve at the earliest?

Regards
Ajay Arora
[protected]