[Resolved] Samsung India — Fridge Model RT40 MAMS 1 | |||
We Loged a complain With Samsung India Electronics, Kurla - W, Mumbai - 70, Ph 25138160, they said that company has out sourced services and gave contact of Smart Cool Services in malad, mumbai - 64, ph [protected]. The service person from Smart Cool Services came and said that two parts are to be replaced, he replaced the parts and took 2000 Rs from us . the fridge is still not working and now when we call they are saying that we cant help you, complain to the company ... What sort of service is this??? Kindly request you to look into this matter ASAP... Was this information helpful? | |||
Mar 30, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 27, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd