Samsung India — fridge not working after repairs

James Pottananickal

Address:	Vadavathoor, Kottayam, Kottayam, Kerala, 686008
Website:	[email protected]

My fridge become faulty and i called samsung service. First they changed timer.
There was no cutoff. It was running through out. So i again called 0481/2577182. Then the service man changed thermostat. Again i found it doesn't cut of and the cooling was not satisfactory. Then i called third time and
They replaced bymetel.
For all the parts i paid 2400 rs.
But now it doesn't work at all.
So i would like to get my money back

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Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Feb 03, 2020

Updated by James Pottananickal Mob [protected], . [protected]
[protected]@hotmail.com
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Comments

James Pottananickal

Sir pls ref my complaint regarding fridge I have already submitted phone number email etc . I don't see any further action. I would like you to take up the matter with Samsung.
Thanks

James Pottananickal

Hi I have already submitted the complaint. But there is no answer from your side. My phone' no [protected]
Email [protected]@hotmail.com
I expect a response from you. Thanks