[Resolved]  Samsung India — fridge not working

Address:Kolkata, West Bengal, 700020

Sir,
My fridge ain't working since many months now...finally the company has decided to put the machine to depreciation and hand over a fair share of the price to me...Now the talks were on at the highest level with Mr. Ankit who promised to revert as soon as possible..
But I haven't heard from him since last 3days and also his number is unavailable..
Had placed multiple requests again to the customer care dept. but Samsung india doesn't seem to bother..
This is my last letter to the company to set things right..
Kevin Doshi
[protected]
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Jun 10, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 10, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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