Samsung India — Fridge not working properly

Address:

Jalore, Rajasthan, 343041

I had compalin about freedge not cooling 15 days before. My registered service order no. Is [protected]. Once i received call from service enginner but later no one came to attend complain and even not recieving call.
At present i m out of india, so my registered mobile no. [protected] is not working. Pls contact me on mail is :- bs. [protected]@gmail.com

Thanks.