[Resolved]  Samsung India — From last 20 days, compressor part not replaced yet

Address:370421

Complain no.: [protected], dated 28th july, 2016

Dear sir / madam,
Regarding above complain, i extremely unhappy with your service.
From last 20 days, compressor part not replace yet. It is ridiculous incident that standard parts of refrigerator not replace from reputed company on timely.
Please refer below details for more clarification & communication.

After number of conversant as per above table, we have no final conclusion. It seems dreadful impression for your product.
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Sep 30, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I have given my samsung mobile j2 too service center at june but he is not give me mobile now in aug so can u tell.me what i have too do
Samsung India Customer Care's response, Aug 30, 2016
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Kindly be informed that we have registered a complaint request with bearing number#[protected], its been two days since we have registered and until now no response from their end,

we tried to ccontact telefonically but there was no response and the representatives dont even have the courtesy to give a proper feed back
I HAVE PURCHASED MOBILE A 5 2016, But in august 2016 problem in vibration alert. then i visited in samsung service center . but now again problem in sound hearing . I gave handset in samsung service at model town ludhiana punjab . but now again problem in sound hearing,

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