[Resolved] Samsung India — galaxy a30

[Resolved] Samsung India — galaxy a30 - defective mobile phone

M Manoj Parmar 1

I had purchased samsung galaxy a30 (Sm-a305f) mobile phone on 1st april 2019. After sometime i noticed a small hairline crack near fingerprint sensor on the back panel/housing. I contacted samsung service center but they advised that it is a very thin and small hair line and will not increase. Now after few months i noticed that hairline crack increased. My phone neither physically damaged/impact damaged nor has cosmetic part issue. It has manufacturing defactive/bad quality housing/back panel, faulty product. I claim my warranty, either replace or repair the defective part. +1 photos Was this information helpful? No (0) Yes (0)
May 11, 2023 Complaint marked as Resolved issue resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 27, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Jan 27, 2020 Updated by Manoj Parmar 1 No one from Samsung contacted yet.
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