[Resolved]  Samsung India — galaxy a8

Address:Katihar, Bihar, 854105

My mobail galaxi a 8 in waranty piriod valid up to 17 11 2017 so i said our my problem are screen show sum type of colours in screen my screen are not damage and no temperd. I am go to your service center katihar on 14 10 2017 at 5 pm service center are closed than i go to again in 16 10 2017 at 10 15 am but no open service center than again go your service center at 11 30 am our problem to your face to your counter madem than she was problem to technition than macanic are said i not able to tha problem after madam say to me our main technicion are come in office 1 our delay so you wait meen time she was my set problem are click the pictures and send to mr krishnan in whtsup and say to me reply to me wating tha answer and tacnition than i go to 12 30 again and tecnition contact with mr krishnan and say to me your waranty are over and i am complete your complain than i talking the center incharg he said to me i your complain ragiterd and replay to wait complain no [protected] and wait 24 to 48 hours but no answer meen time i online complain in teliphon no [protected] and your repersantative mr abhishek say to me your damage accessories are sand to sarvice cantre and your problem are solv in two days than i go to your service center in 18 10 2017 at 2pm. Service center say to me no massage by compani regarding your complain and no massage to me in 48 houres so i again complain at toll free no [protected] complain atend miss nancy and say to me your problem sand to seniour and solve tha problem and say to me your complain ragisterd complain no are [protected] and say to me wait 24 houres so i say to you why your waranty value regarding this complain and say to you our valuble time are expend this work and my mantoly tension by your waranty plese solve problem and my tension
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Nov 21, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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