[Resolved] Samsung India — galaxy note 9 | |||
Bought my note 9 from smart cafe last month. Today i was changing it's tempered glass and noticed that there is a dust particle under the display which is visible under direct light. Contacted service centre and they told me that they can only change the folder. I spent around 67000 rs on a phone and expect it to be perfect. I need a replacement as it's just 1 month old. Was this information helpful? | |||
Jun 4, 2019 Complaint marked as Resolved My issue was resolved and a replacement product was provided by the company. Samsung India customer support has been notified about the posted complaint. Verified Support Feb 15, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Verified Support Jun 06, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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