[Resolved] Samsung India — given me a faulty phone | |||
I had bought s10+ 128 gb from profectus electronics noida uttar pradesh on 6th june 2019 when i unboxed the mobile phone i faced heating issues mic and reciever and fast battery drainage when contacted the customer support they a simply neglecting my query so that my replacement period can go and my warranty period to start they even have rude and bad behaviour towards me i simply need my phone to get replaced with the new one failing to which ill be appealing to the higher authorities Was this information helpful? | |||
Jul 19, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 13, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd