[Resolved]  Samsung India — Handset given for change of display since 25 days but still did not get it back

Address:	500012
Website:	WWW.SAMSUNG.COM

This is to note that i have given my handset Samsung a5 for change of display as my display was not working.

I gave the handset to smart tele services, Vijayawada on 21/11/2016 bearing work order no.11464 & order no. [protected]

It has been over 25 days since i have given my handset in service centre but still they are saying that display is not available so it will take time.

I want to know that why Samsung is taking so much time to solve a mere little problem i.e. just changing of display.

Can you let me know that a global company like Samsung does not have a display of particular handset in stock?

Is this kind of service been provided by Samsung?
So sorry to say but this is the worst kind of service provided by Samsung and is least expected from Samsung.

The person at the service centre where i gave the handset told me to wait for 10 days when I gave my handset on 21st November. Again after some days he told me to wait for 7 days. Again after the said period of 7 days got over, they are asking me to wait for 10-15 days more.

Can’t Samsung provide a mere display of a handset?

I hope that the persons authorised will look after my problem and provide me my handset at the earliest.