[Resolved]  Samsung India — Handset not being repaired after 4 times submitting to service center

Address:New Delhi, Delhi, 110003
Website:www.samsung.com

I bought samsung galaxy j7 prime 3 months ago, one problem was occuring in my phone that the battery level of my phone automatically get up without charging so for this issue i submitted my phone to my nearest samsung service center maa communication in kotla, but 4 times i submitted my from 21 jan 2017 till now the issue is not resolved.for first three times i submitted the phone i got the same jobsheet number i.e.[protected] and for the forth time i demanded different jobsheet not repeated so got jobsheet no.[protected].when i asked the senior (ajay rana) that why my issue has not been resolved so he talked to me in inappropriate manner and doesnt gave me any reason and when i told him that i will complaint about him he told that "complain about me i dont care".now i had suferre a lot from last 2-3 weeks now i dont want to go service center again and again.
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Mar 14, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd
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