[Resolved] Samsung India — Handset problem

Babaji4

from Pune, Maharashtra

Address:	Nashik, Maharashtra, 422010
Website:	[email protected]

I am purchasing new mobile samsang- J7 SM-J700FZDDINS on dated 23/03/2017 by the name of Mr.Suresh B. Bochare. After purchasing mobile i have an problem of small speaker of mobile and i had repair the mobile from samsang service centre at manmad. But the problem is not solved. And after that the new problem is raised the mobile is more heated and after that this mobile is switch off. I have repaired it again from service center of authorized by samsang. But the problem is not solved.
I called customer care 3 times on dated 22/4/17, 25/4/17, 2/5/17. The Complaint no. is [protected]. On 1st call and 2nd call they told me service engineer is taking with you but engineer not talk with me and on 3rd call engineer is not talk only they said motherboard will not changed The service centre not responding all about this, the samsang providing very bad service to me...

Contact me on this no
[protected]
[protected]

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Jun 3, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 03, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd