[Resolved] Samsung India — horrible service - request number [protected] and [protected] | |||||
I have been calling samsung for the past 1 week to send a technician to repair my fridge and washing machine. And all i get told is" we are extremely sorry that no one has come, someone will definitely come today" this is total bull #. Horrible service i have ever received. How difficult is it to send your person to repair my fridge and washing machine. I realised there are so many people complaining about the service and there is no help from samsung. I mean you are cheating your customers. The least you can do for me is send someone to repair my fridge and washing machine. If you cannot do that just tell me. I had taken three days off from office to stay at home as i was told by samsung that someone will come today. I am writing this email with so much anger that you have no idea about. Disgusting service. Would never recommend anyone to buy samsung if my problem doesn't get fixed. Was this information helpful? | |||||
Sep 9, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 22, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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