[Resolved] Samsung India — I am complaining about my samsung note 5

navil gandhi

from Delhi, Delhi

Address:

Vadodara, Gujarat, 390011

I am using my note 5 from 10 month but suddenly my display is not working and i call the help line no they told me that you have parches this phone from saudi arabia in sep only came back to india so now they told me it is not going to cover under warranty why its not covered under warranty i want to know that because its touch is working but i can not see any thing

Was this information helpful?

No (0)

Yes (0)

Jan 22, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd