[Resolved] Samsung India — I am complaining about the samsung j7

Sanjeevani Nayak

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 4011505
Website:	www.samsung.com

PROBLEM - DISPLAY WAS BLINKING
it was said to me that within a week u will get ur mobile repaired or it will be exchange or refund money will be given.
than on 12th the said that on 11th November, 2016 they said that my mobile is approved for exchange and i will get my mobile within 15 working days . now it has been around a month i haven't got my mobile and they haven't approached for the same. every time i call in service center or contact center they ask to wait for 2 days . please do the needful as soon as possible .
thank you.

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Jan 6, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Comments

Swati2731

from Indore, Madhya Pradesh

Dear Concerned,

I have already lodged a complaint in sumsung earlier but my issue still not resolved...Please resolve the issue ASAP as my samsung microwave's touch penal not working with the model number CE1041DBF1.

Regards
swati pandey
[protected]
[protected]

naneha

from Khada, Uttar Pradesh

My self Brahmkant from Bhiwani 127021 Haryana we can purchase Samsung j2 after 3days battery is very hot phone also if we can charge the phone charging not in proper way. We can submit all things in care centre. We will not get Do still 2month.we want justice as soon as possible contact with us [protected].