[Resolved] Samsung India — i complained on date 30 apr 2018 but not quick solution against fibre cable which is defective. | |||
Dear sir I complained on date 30 apr 18 not solved upto 03may2018. Reference no. Is [protected]. I am not satisfied with warranty service. My product model no. Is qa55q8camklxl I want to quick solution in one day for locally arrangement. Samsung service centre solve problem if parts are available otherwise wait when parts available. Customer wait & closed own business for tv. I call again & again to customer care centre but not satisfied with him due to totally depend on local service centre who is responsible for servicing. Company will not solve quick solution. S. K. Shrivastava Was this information helpful? | |||
May 3, 2018 Complaint marked as Resolved Dear customer
service engineer Baron, mob no. 9340061508 has been assigned against registered service order 4259517652 Samsung India customer support has been notified about the posted complaint. Verified Support May 04, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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I am waiting upto 5may18 at 18.51hrs.
There is no response from any reliable source.
My QLED TV is lying on bed from 30 apr 2018 which is very dangerous for me.
Thanking you