[Resolved] Samsung India — I have a problem on my samsung j7 mobile handset.. so I submitted it at nagerbazar samsung service centre([protected]).

asibul

from Kolkata, West Bengal

Address:	700135
Website:	www.samsung.com.in

I have a problem on my samsung j7 mobile handset.. so I submitted it at nagerbazar samsung service centre([protected]). one week later then they have asked me to come along with all my mobile accessories &said the parts are not available so they will either refund my money back or replace my mobile within one month...fifteen days later when I called they assure me that the money will be refunded...now when I am calling they are not responding & taking me casually...so pls look after this mater...without my phone work is not going well...

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Jan 6, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Nov 30, 2016

Updated by asibul Nagerbazar samsung service centre not back my mobil phon j7

Verified Support

Dec 02, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd