[Resolved] Samsung India — I'm complaining about your samsung care services.

saurav bandha

from Chandigarh, Chandigarh

Address:

147301

I have purchase my galaxy j7 on 13 april 2016 and my phone get off automatically again and again. Our nearby service center changed the screen after that same problem occures. The employ of samsung care has been updating my phone since last 2 days. Becouse of all this i'm facing many problems. Please sort out the problem. Looking forward to your quick action. My complain bill number [protected]. I will happy if you replace my phone. I have to buy your another samsung model. Your employ tells us that your will be replace if you want. Please replace my phone

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Jan 21, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Dec 19, 2016

Updated by saurav bandha Your

Dec 19, 2016

Updated by saurav bandha Samsung care employ doin software update again and again. I want to replace my phone thats it sir

Verified Support

Dec 20, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd