[Resolved] Samsung India — in warranty service problem | |||||
Company:-samsung Model-galaxyj5 Date of purchase-24/8/2017 Imei no:- 358213/01/049680/2 Warranty - yes Name and address of the service center - star service center, Job sheet/work order no.-update later Complaint no. :[protected] Problem details amount :-13000/- as per consumer he purchase mobile from mina mobile. Mobile is not working properly for 2 months. He went to service center for repairing. Then they repaired mobile but again persist same problem in mobile. But now service center want assurance from consumer, so he want to complaining this. Was this information helpful? | |||||
Oct 15, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 12, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
 1 Comment | |||||
Comments
Phone purchased on jan1, 18 from unisef marketing, sagar market, kanpur. Technical problem in display within 7 months o[censored]sage. No water input, no broken part. Denying to recover it.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information