[Resolved] Samsung India — issue : fridge is not working and i have lost my bill copy to claim the warranty.

[Resolved] Samsung India — issue : fridge is not working and i have lost my bill copy to claim the warranty.

R roopa saini from Delhi, Delhi

I have purchased a fridge 2 years back and now it's not working and came to know that it's an issue with compressor. I have lost my fridge bill and the samsung outlet is also closed now from where i have purchased. It was a direct samsung out let and it's closed now... Now the service engineer is not considering my product under warranty. But my product is covered 10 years warranty. It's mentioned on my fridge - 10 years compressor warranty. Service engineer is also aware that it's within warranty... But he is asking bill copy to work on this request... Was this information helpful? No (0) Yes (0)
Aug 8, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 25, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd
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