Samsung India — issue with samsung 27 edge motherboard

Address:

Kolkata, West Bengal, 700001

I hv submitted my phone in servixe center and without my notice the motherboard was changed. I have already issued a complain with consumer forum but no steps has been taken by them as i m having issue with this phone on a regupar basis my number is registered with [protected]. None of the agent is able to help me out and now no calls has been received from your customer service as well. My phone is lying with customer srvice since march 2018 but they are not looking it. I am not ready to take that defected handset