[Resolved] Samsung India — J7 gold mobile/servicing dissatisfaction | |||||
Sir i purchased one j7 gold mobile on 06 dec 2015 which is under warranty. Suddenly display started fluctuating and i approached to your authorized service center at 22 sec chandigarh on 07 nov 2016 they made job card of replacement of display which i collected on 22 nov after getting long awaiting message. But same problem was persisting as they din't change display unit only tape changed and i deposited back on 28 nov but till date i din't get any reply from them, on my contact after trying many time they says due to non availability of parts (Display unit) it may take very long time. Staying in chandigarh if we get such type of service from a largest mobile company in india than what happens those who are staying in rural area of india. I need immediate attention to solve the problem, i very much urgently in need at this cashless transaction time. Was this information helpful? | |||||
Jan 20, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 17, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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