[Resolved] Samsung India — J7 prime mobile screen patch | |||||
Ive bought j7 prime on 15/11/2016, and it is under warranty period, suddenly on 27 march morning i discovered an internal white coloured patch on mobile screen .. i immediately went to samsung service centre and they said u will cost rs 5800 for changing of gorilla glass and they havnt even listened anything but instead jumped at me that its ur fault as uve applied pressure on mobile when it was kept in ur pocket, this is just ridiculous and stupid reason, they are speaking that very point in so confident manner as they have already saw in my pocket .. so help is required . enclosing pics also.. watch just under my first finger Was this information helpful? | |||||
Apr 30, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 30, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
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Samsung galaxy a7 2016 edition
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd