[Resolved]  Samsung India — Job closed without repair and not able to give repair completion date - [protected]

Address:793001
Website:cybersvc2.samsungcsportal.com/in/history/without_search_request

[protected] dt. 27/6/17
Call completed in samsung portal -
https://cybersvc2.samsungcsportal.com/in/history/without_search_request
as repair completed
Paid Rs. 18000 advance on 27/6/17.
Not able to confirm when the tech will visit with part.
Horrible thing is the job is completed in system without actually repairing. I want to know when my the set would be repaired...
+3 photos
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Aug 7, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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