[Resolved] Samsung India — lack of proper response by the customer helpline service | |||||
On 21 august, 2018 we had given a complain to the nearby customer helpline that our washing machine was not functioning properly. the customer helpline responded by saying that one of their mechanics would come to repair our appliance. However the person who was assigned for the job showed very little interest and didn't show up to repair our washing machine. We are very disappointed by this kind of service and will make sure that we don't purchase your product in the future. Was this information helpful? | |||||
Oct 18, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 15, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
 1 Comment | |||||
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Due to over cooling, vegetables got damaged within 24 hours. Facing severe problem since I've purchased the product.
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