[Resolved]  Samsung India — Late delivery of washing machine and no one turned up for install/demo for over a week now

Address:	Mumbai City, Maharashtra, 401107
Website:	www.samsung.co.in

Dear samsung
It is very dissapointing to know that a brand like samsung doesnt provide services to their customer. I recently bought a samsung washing machine from malad infinity ezone store... Immediately after i make the full payment i expect the product to ne delivered but the store personal told me it would be delivered after 4 to 5 wrking days. So after the late delivery done i was told that the samsung representative will come within 48 hrs for installation and demo.. I waited for 2 days and then called te cust care no on 1800 they informed me that the rep will be coming the next day... I waited all day and still no one turned up.. Again i rang the cust care on 1800 and was informed that this time they have send my request wid an urgent note. So now its been almost a week and still no one has come fr the installation amd demo. This has been my worst experience with a so called brand 'samsung' i will never ever purchase a samsung product henceforth.. Infact i was about to buy a samsung 8 and other household appliances for my new house but instead will opt fr an iphone and other brands... Cuz now i really dont trust this brand anymore... Ridiculious