[Resolved] Samsung India — led hd tv 40 inch-panel problem

devazzz

from Delhi, Delhi

Address:

602024

We have purchased tv from sathya & co, avadi, 40 inch samsung full hd model no. Ua40m5000arlxl, attached invoice and tv model no backside,
Your technician said panel broken, it is physical dame charges applicable, but we prove it is not physical damage because outside no any damage, it has happened inside only therefore it is manufacture fault.
Kindly replace the same and do the needful.

Regards,
G. Devaraj-[protected]/[protected]

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Mar 16, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd