[Resolved] Samsung India — Led installation

shree kant verma 1982

Address:

Jodhpur, Rajasthan, 342010

I purchased a LED of Samsung 3 months before and company employee not installed proper place i immediately stop him and requested to installed proper place but he denied and asked for money to installed proper place.
At present from last three months my LED is not installed i m regular customer of Samsung i have Fridge, Mobile, Air Conditioner & 2 LED of Samsung company but this time i am so disappointed due to services of yours.
earlier i registered complaint from my registered mobile no.[protected] but your executive informed that i have to deposit 1000 RS for this. I am not requesting for installing my LED in different wall or different room, same wall but at proper height.
Thanks, I am waiting for yours reply.
otherwise i have to go consumer forum.
you may contact me to my number i.e.[protected].

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Sep 17, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd