[Resolved] Samsung India — LED installation

Kanika Dev

from Jalandhar, Punjab

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201305

I have called the customer care sseveral times regarding the installation of my LED but none of the technician has called yet for the installation, its been 2 days over, people from Customerservice has been saying that they have forwarded the reminder to the service centre but when asked how about giving the nos of a concerned person whom i can talk personally, the reply to it was they dont have the nos, where's the outcome then, do i have to wait forever for the technician visit, my reference nos is [protected], they have the worst after sales service, it feels like that i have been cheated.

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May 8, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd