[Resolved]  Samsung India — Led smart tv complaint

I purchased a 102 cm led smart samsung tv costing rs57000/- (Model no ua 40j53000, sl no oa363pbg4000633) on 1-5-2015 from a reputed dealer m/s gemini tv center mavelikara in kerala it is regretted to inform that only after one year and six months the display has become grey coloured and it made impossible to view the program with naked eye. Immediately after noticing the problem i lodged an on line complaint (Ref. No. [protected]). One service engineer of your company turned up on[protected] and inspected tv. He reported that the fault was due to panel complaint and suggested its replacement.. He has informed that since the guarante period was over i have to pay rs about rs 22500/- for its replacement. How can i reinvest another huge over an above the amount of rs 57500/- already invested? The guarantee period of one year has just completed. Hence i request that urgent steps may be taken to replace the damaged panel system free of cost at the earliest.
I hope my grievances will be addressed soon
S lal karthika,
Umbernadu, kallumala (Po
Mavelikara, kerala.
Email. [protected]@gmail.com