[Resolved]  Samsung India — LED TV 32"

Address:

400028

Dear Sir/Madam,

I Deepali Pawar is having LED TV 32" (Model no. UA32F5500ARMXL) purchased on 28 September' 2013 which is under extended warranty. Unfortunately the TV screen is flickering now. I had raised the request on 21 April' 2017 so when the engineer visited my place he told that the papers are not on the letter head of Samsung. However the extended warranty which I have done from authorized service center of Samsung (Name : Express Digital System) which is now closed. As a lay man how I will come to know whether the extended warranty papers should be on letter head of Samsung ????

Hence indirectly I have been cheated by Samsung because there should be some provision in place when the authorized service center is closed. Therefore it is a question on to whom you should rely on ????

Also I have made the extended warranty for two of my LED TV (Refer attachment for both the LED’s).

Still no further action has been taken and the issue is still unresolved after 4 days.

Requesting to resolve the issue on priority.

Regards,
Deepali. Pawar