Samsung India — LED TV Black off | |||
Sir, I have purchased a Samsung led TV dated, 25.7.2013 model number UA32F5500ARMXL however within 11 month of delivery major issues have cropped up with the product that the TV screen goes off black suddenly. During the first year i got the issue resolved within warranty. i further extended the warranty by paying rs 3600/- for 3 years and thus the product now is under the extended warranty from 25.7.2014 and is covered up to 24.7.2017. However again the same issue have come up and the customer care is not responding to me in a positive manner. Thus with this communication i once again request you to replace the product and or upgrade my product as per the warranty conditions for which i have already paid hefty price. Please note that if this issue is not resolved i shall be compelled to knock the doors of consumer court under the consumer protection act 1986. The faulty product has been giving emotional stress to me and my family. Kindly Look into the matter immediately. Thanks Sachin S. Shirke [protected] Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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