Samsung India — Legal issue and misbehave done by misbehave done by owner of service centre

Address:Yamuna Nagar, Haryana, 135001

Sir
This is to bring in your notice that I am a Samsung user. I purchased one galaxy S5 mobile. From date one it was troubling me with some problems. So I contacted service centre several times. St last when problems were not resolved I filed a suit in consumer forum yamunanagar haryana India. In that suit legal representative of Samsung given a statement that they will pay Rs 21500 to which I agree and court passed the order accordingly. As per the order I submitted the handset with all accessories and documents to Mr Rajat grover proprietor of Samsung service centre yamunanagar on 13th Feb 2016.
But till date I do not got my award amounting Rs 21500. On asking about this from Mr Rajat grover about the same he behaved in a very rude manner and said that don't call again as we have other works to do. This kind of behaviour was unacceptable on part of reputed company like samsung.
I humbly request u to see into the issue and resolve as early as possible. Kindly take necessary action against Mr Rajat Grover as that man is spoiling the image of such a reputed company and he is very arrogant.
Thanks
Rajnikant
[protected]
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information